Hebrew SeniorLife

  • Pharmacy Technician

    Job Locations US-MA-Roslindale
    Job ID
  • Overview


    Hebrew SeniorLife (HSL), a 110 year-old non-denominational non-profit organization, is committed to transforming the experience of aging. HSL is an integrated, nine-site system of health care, housing, research and teaching that serves thousands of seniors in the Greater Boston area and beyond. This unique and comprehensive system is aimed at expanding choices for adults as they age and improving their quality of life. From its Harvard affiliated Institute for Aging Research to innovative housing options, each component of this system is designed to help keep seniors independent in the community for as long as possible and provide the best quality long-term chronic care.










    Hours:  Rotating schedule including some weekend, evening (until 10p) and holiday shifts.

    Under the supervision of a pharmacist, supports the department in the ethical practice of pharmacy on a daily basis by providing accurate, timely, and safe pharmacy services.

    • Complies with applicable Federal, State and Local laws, regulations and rules, and all accreditation standards.
    • Adheres to all policies and procedures of the organization and the department
    • Processes prescription orders in a timely manner; retrieves, counts, and measures medications.
    • May prepare sterile and non-sterile medications safely and accurately as directed.
    • Ensures all work is properly documented and checked by a pharmacist.
    • Conducts interpersonal communications with patients and staff in a courteous and friendly manner.
    • Answers telephones, identifying self and department, and directs calls to appropriate personnel.
    • Informs pharmacists and/or pharmacy managers of real or potential problems with malfunctioning equipment, safety concerns, medication errors, or personnel issues in a timely manner.
    • Initiates calls to technical support (IT help desk, maintenance, housekeeping, etc.) as needed.

    Sustains the operational functions of the department. These responsibilities include but are not limited to:

    • Assistance with inventory control (receiving, stocking, replenishment)
      • Receives product (e.g. from wholesalers, direct shipments, etc.), unpacks, scans, and stocks product in accordance with established procedures and standards for product storage.
      • Checks all product to ensure it is in date and appropriate for use
      • Maintains inventory levels by performing cycle counts, rotating stock, and removing outdated or recalled product
      • Monitors and replenishes stock of medications and supplies, responds to stock-outs, and communicates ordering needs with pharmacists, Compounding Supervisor, and/or purchasing team.
      • Monitors and maintains product under proper storage conditions as required by policies, standards, and regulations.
    • Medication Preparation
      • Prepares product for use, including repackaging oral liquids and tablets, non-sterile and/or sterile compounding, labeling, barcoding, heat-sealing, and other procedures as required for safe medication use.
      • Assigns proper beyond use dates, and affixes all required labeling to final product as directed by policies and procedures.
      • Ensures work is properly documented and checked by a pharmacist.
      • Maintains proficiency with pharmacy automation technology, including but not limited to, automated dispensing systems (e.g. Omnicell, carousels, prepackers), repackaging systems, barcoding systems, computer applications, and other pharmacy and general technology solutions necessary to perform pharmacy functions.
    • IV Compounding Preparation (IV trained technicians)
    • Follows gowning and hygiene procedures, and maintains proper aseptic techniques at all times in sterile product compounding activities
      • Performs specialized techniques for compounding low and medium  risk sterile products according to established procedures.
      • Performs and documents daily cleaning activities in the sterile compounding areas in accordance with department policy and procedures and USP requirements.
      • Maintains proficiency with pharmacy IV workflow systems, and compounding.
    • Medication Distribution
      • Utilizes carousel technology to pick medications for automated dispensing cabinet refills and patient-specific orders with accuracy and in a timely manner.
      • Responds to nursing messages for medication replenishment in accordance with department standards for service-oriented communication and turn-around time.
      • Handles controlled substances (refills, outdates, and returns) in accordance with state and federal rules and regulations and department policies to ensure proper accountability and prevent diversion. Immediately notifies pharmacist and supervisor upon discovery of discrepancy in counts or evidence of tampering with controlled substances.
      • Generates and acts on all required reports on a timely basis. Adjusts par levels based on utilization reports or as directed.
      • Loads, refills, outdates, destocks and unloads automated dispensing cabinets, checking for expiration dates, proper inventory count, and proper equipment function each time. Recovers or replaces failed pockets as needed.
      • Delivers medications to appropriate areas in a timely manner so that patients receive the correct medication at the correct time. Retrieves discontinued medications from patient care areas. Makes appropriate charges and/or credits to patient’s account as required. Maintains drug security and patient confidentiality at all times.
      • Ensures medications in the pharmacy and on patient care units are stored in clean, orderly, safe, and properly labeled areas in compliance with accreditation standards and hospital policy and procedures.
    • Maintains all required records and documents. Enters accurate and updated information in the computer systems.
    • Performs department-required quality assurance activities, including medication area inspections and temperature monitoring. Completes related administrative tasks: maintains weekly/monthly inspection or QA reports and delivers reports as assigned.
    • Assists with orienting and training pharmacy staff under the direction and guidance of Pharmacy Managers and Pharmacy Technician Supervisor.

    Maintains own professional and specialized competency, including the following:

    • Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.
    • Maintains and displays appropriate knowledge of developments in the field through continuing education, reviewing pertinent literature, and/or by attending professional meetings, particularly as related to sterile and non-sterile compounding.
    • Attends and participates in department, hospital, and other training and development workshops.
    • Attends and participates in all appropriate department staff meetings, in services, and committees.
    • Remains informed by regularly reading all department communications/email.
    • Maintains a working knowledge of updated pharmacy protocols, policies and procedures, including adhering to the following:
    • Maintains all designated medical information as confidential as per established protocols.
    • Maintains work environment in a clean and orderly fashion.
    • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
    • Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
    • Follows established hospital infection control and safety procedures.







    • High school diploma or equivalent
    • Registration as a Pharmacy technician with Massachusetts Board of Pharmacy is required
    • National certification as a Pharmacy Technician (CPhT) preferred but may be obtained within 1 year of hiring






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