Perform a wide variety of administrative duties to assist all Rehabilitation and Ancillary departments to include:  OT, PT, SLP, Fitness and Audiology.

24 hours over 3-4 days a week.  

Hours = 9AM-3pm if 4 days/week, schedule must include Monday or Friday

               9AM-5:30PM if 3 days/week, schedule must include Monday or Friday

Position Responsibilities

• * Implement administrative systems for Rehabilitation and Services.
• Enter data, including clinical, billing, and statistical data, according to set timelines, and with accuracy and efficiency.
• Schedule and register in both Meditech and Optima with proficiency and accuracy.
• Maintain logs of clinical and administrative data to ensure regulatory compliance.
• Communicate and respond to issues and problems in a timely and efficient manner.
• *Coordinate and verify all billing data prior to submission to Fiscal Services.
• * Attend meetings as designated.
• * On a daily basis, collect and distribute mail and perform other routine office procedures.
• *Print and distribute reports, clinic schedules, prepare statistical data.
• *Perform clerical duties including typing, filing, scanning, etc.
• Collaborate on projects as needed.
• *Adhere to established departmental policies, procedures and objectives.
• Perform other related duties as required or as responsibilities dictate.

Core Competencies:

• *Maintain open communications with Administrative Manager, Rehabilitation Services, Management Team, and Staff of Rehabilitation Services.
• *Communicate with patients/families/all disciplines in a manner that conveys respect, caring, and sensitivity.
• *Maintain good working relationships both inter and intra departmentally.
• *Demonstrate flexibility and ability to work with multiple managers with multiple requests and prioritize to meet everyone’s needs.
• *Protect patient confidentiality by promoting professional staff communication according to HIPPA standards.
• *Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.

 Communication

• Introduces self and identifies role to others.
• Demonstrate “emotional presence” by listening attentively and attending to concerns/needs.
• Act as an advocate on behalf of patients as needed or as appropriate.
• Communicates with patients/families/visitors/staff in a manner that conveys respect, caring and sensitivity.
• Listens and respects others’ opinions.
• Accountable for staying informed by reviewing memos, emails and other forms ofcommunication.
• Responsible for communicating and responding to issues and problems in a timely and efficient manner.
• Responds to patients in all situations with a calm, sensitive and supportive approach.

Teamwork/Collaboration and Flexibility

• Demonstrates flexibility.
• Acts in a manner outside the traditional “role” as needed in order to meet patients’ needs.
• Promotes a healthy environment by demonstrating trust, mutual respect, visible support and open, honest communication with all members of the team.
• Involve other team members by sharing information.

Professionalism

• Follows all policies and procedures set forth by the organization and outlined in HSL’s policy manuals and the employee handbook.
• Maintains confidentiality of patient and information.
• Meets all requirements as outlined by regulatory and licensure standards.

Quality Improvement

• Communicates issues/concerns to leadership that may require quality monitoring.
• Offers suggestions and solutions that may improve systems and care.
• Keeps updated on performance improvement projects at the Health Center.
• Participates in quality improvement initiatives as may be required.

Leadership/Development

• Serves as a resource to the team, new employees, and volunteers (if applicable).
• Seeks opportunity for professional development by attending internal and external trainings, educational programs and conferences.

Safety

• Practices in accordance with established standards of care for safety of patient, self and co-workers.
• Identifies and reports basic safety issues or problems (ex. Spills) and takes action whenever appropriate.
• Identifies and reports errors/potential errors according to policy.
• Adheres to all infection control policies.
• Promotes the health and safety of all by following established infection control procedures (i.e., hand washing, use of personal protective equipment)

Qualifications

• Associate’s degree in Business, preferred.
• Demonstrate proficiency in knowledge and the use in all aspects of computer software including Meditech or similar database software.
• Minimum of three to five years of administrative assistant experience.
• Strong written and verbal communication skills are essential.
• Demonstrates flexibility and ability to work with multiple managers with multiple requests, and prioritize to meet everyone’s needs.
• Strong attention to detail

Required Training

• Successful completion of HRC orientation.
• Successful completion of departmental orientation.
• Annual attendance at infection control, fire safety and elder abuse education programs.