Hebrew SeniorLife

  • Restaurant Manager

    Job Locations US-MA-Dedham
    Job ID
    2018-2421
    Category
    Culinary
  • Overview

    NewBridge on the Charles, an upscale, state-of-the-art retirement and continuing care community is opening in June of 2008 in Dedham, Massachusetts. NewBridge is looking for an energetic Restaurant Manager for its on- premise restaurant and catering services.  This position requires mostly evening shifts. The basic function of this position is to ensure member satisfaction the effective operations of the restaurant.  Train, supervise and motivate staff while promoting quality of service and teamwork amongst staff.

    Responsibilities

    • This role will be responsible for partial purchasing functions including receiving logs, month end inventory and other clerical duties.
    • This role will be responsible for some purchasing contracts and food receivables.
    • Supervise all front house restaurant staff; responsible for hiring, training, and administering annual performance reviews.
    • Perform clerical tasks on a daily basis according to weekly schedule or as directed, including job assignments, weekly scheduling, evaluations and activity reports.
    • Complete effective performance appraisals in a timely fashion. Provide performance improvement plans as needed.
    • Sets standards for sidework duties and ensures that all sidework is completed prior to the end of the serve’s shift.
    • Assist in overall menu and labor cost control and the achievement of forecasted budgets
      • Responsible to plan and execute all non-resident catering events as assigned.
      • Ensure that all staff and operations are following established guidelines in the areas of personal hygiene, safety, uniforms, sanitation, cash handling, equipment upkeep, customer service and food presentation
      • Conduct monthly meetings with staff to coordinate Department’s efforts so that customer satisfaction goals are met.
      • Ensure that through pre-meal meetings that all staff are well versed on the daily menu, portion sizes and presentation. Develop and implement an interactive customer feed back program.
      • Conduct orientation of new staff. Develop and implement an on-the-job training program.
      • Counsel and instruct employees as necessary. Review and evaluate the performance of assigned staff.
      • Responsible for the creation and maintenance of assigned staff’s schedule and assignments.
      • Prepare monthly menu abstracts by checking and compiling data from Micros reports.
      • Communicate regularly and effectively to the staff to ensure that they know, understand and follow all Department and Center policies and procedures.
      • Promote effective interpersonal and interdisciplinary relationships, maintaining professional conduct at all times. Identify and resolve interpersonal conflicts constructively.  Demonstrate a positive, supportive attitude towards all.  Display patience and tact when dealing with all Center personnel.  Present department in a positive manner when dealing with visitors, residents and staff.  Consistently maintain a courteous and pleasant attitude toward visitors, residents and staff.  Communicate effectively in both written and verbal form.
      • Contribute to the efficient and productive operation of the department. Complete assignments with minimal assistance and total follow up.  Exercise initiative, seeking additional tasks and projects from supervisor. Accept assignments readily.  Recognize problems independently and work toward improving systems and procedures.  Communicate with supervisor as to any problems relating to missing or defective equipment.

    Qualifications

    • High School Diploma/College Degree Required.
    • Ability to communicate (both verbal and written) effectively with customers. Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
    • Requires management and leadership skills and the ability to work with confidential employee, client information.

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