Hebrew SeniorLife

  • Associate Executive Director

    Job Locations US-MA-Brookline
    Job ID
    2018-2353
    Category
    Administrative
  • Overview

    Located in the heart of one of the country’s most senior-friendly cities, Center Communities of Brookline comprises three apartment buildings offering a wide range of programs, amenities, and support services. This includes a Harvard Medical School-affiliated medical practice, fitness center, transportation, social workers, and much more.

     

    The Associate Executive Director is responsible for daily operations in all Center Communities locations, and is a key member of CCB’s interdisciplinary team providing strategic direction, administrative and fiscal oversight, and leadership across Center Communities of Brookline.

     

    The Associate Executive Director ensures the highest Hebrew SeniorLife and industry standards with regards to safety, professionalism, service and quality of care for residents, and for assuring that elderly residents, especially those who are frail or at risk, and non-elderly residents with disabilities are linked to the services they need to continue living independently.

    Responsibilities

    • Provide leadership and direction at Center Communities of Brookline, towards the achievement of Hebrew SeniorLife’s mission, strategy, goals and objectives as they relate to CCB.
    • Work closely with the CCB senior directors to establish goals, priorities, and best practices, enhance operations, and oversee the implementation of all associated initiatives in a timely way, engaging staff and residents, as appropriate.
    • Provide oversight, training, and support to the Center Communities of Brookline staff to ensure all daily operations and programs operate smoothly and are well administered.
    • Act as executive representative for CCB Resident Councils and at Community Meetings.
    • Maintain positive relationships with residents, family members, and prospective residents, and serve as a point of escalation for all housing issues, including resident grievances.
    • Take part in strategic planning and development related to new business and potential growth of CCB, and follow-through on all commitments.
    • Review reports and trends related to resident issues and take appropriate action.
    • Develop strong working relationships with public agencies including HUD and Mass Housing, as well as with site specific community groups.
    • Responsible for accuracy and timeliness of required HUD reporting.
    • Ensure that marketing strategies are appropriate and that census goals are met, including monitoring of timely and efficient apartment turnovers.
    • Provide fiscal oversight for Center Communities of Brookline, including both operating and capital budgets.
    • Manage relationships and conduct contract negotiations with vendors in conjunction with HSL central purchasing.
    • Attend regular meetings at other Hebrew SeniorLife campuses in representation of Center Communities of Brookline.
    • Accept responsibility for all tasks assigned.
    • Participate in the CCB Manager on Call program during weekend and evening hours.

    Qualifications

    • Bachelor’s degree with 10-15 years experience in senior housing, health care or related field.
    • Ability to lead by example with strong commitment to Hebrew SeniorLife’s mission, goals, and cultural beliefs.
    • Prior experience working with the elderly population.
    • Experience working with federal, state, county, and city housing agencies preferred.
    • Experience establishing successful working relationships within the public sector.
    • Demonstrated experience with strategic short and long term planning.
    • Demonstrated leadership, organizational, and operational skills.
    • Knowledge of accounting/finance with strong analytical ability.
    • Strong negotiation and mediation skills.
    • Excellent communication and customer service orientation.
    • Success with leading change and openness to innovation.
    • Business acumen.

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