Hebrew SeniorLife

  • Host/Hostess

    Job Locations US-MA-Dedham
    Job ID
    2018-2343
    Category
    Support Services
  • Overview

    Hours: Various days Sunday (9A - 12:30P)  and Monday - Saturday (11A or Noon - 8P)

     

    Courteously and professionally greets and seats all residents and their guests in the dining room, coordinates the activities of the food servers on schedule, maintains a neat and orderly dining room, takes responsibility for guest checks (issuing/collecting/reviewing). Keeps current on all local and state codes pertaining to food preparation, sanitation and storage and food allergens. Informs culinary management of food needs and residents likes and dislikes. Takes ownership of Resident satisfaction for service. Follows HSL Cultural Beliefs.

    Responsibilities

    • Knowledge of general Host/Hostess procedures: scheduling, sections, service, set up and side work
    •  
    • Courteously and comfortably seat Residents and their guests
    • Responsible for guest check control and accuracy prior to sending them to the Finance Department
    • Delegates and inspects Server side work
    • Manages dining room reservations
    • Assists during the shift with Serving and Bussing as needed
    • Has a working knowledge of Resident dining tendencies and meal needs and preferences
    • Works with Front Desk and Marketing Staff on Hospitality Table and marketing guests
    • Assists with training and orientation of new dining room personnel
    • Assumes additional responsibilities as needed to ensure smooth running dining room
    • Accurately completes a nightly Host/Hostess Report

    Qualifications

    • Able to work flexible hours and days, including weekends and holidays
    • High School diploma necessary
    • Minimum of one year experience as a Wait Staff and Bus Staff in an upscale hotel or restaurant
    • Ability to communicate in spoken and written form in English required.

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