Dining Room Supervisor

Supervise service of meals by service staff in Traditional Assisted Living as well as Memory Support, Independent Living and Retail. Coordinate seating for residents and their guests at all meals,

Work closely with the Executive Director, Director of Restaurants, Food and Beverage Director, Executive Chef, Restaurant Managers, line cooks and staff, in regard to customer service, service procedures and standards, menu items and products and equipment used in the dining rooms.

Position Responsibilities::

• Supervise service of meals by service staff in Traditional Assisted Living as well as Memory Support, Independent Living and Retail to insure prompt and courteous service including maintaining quality presentation, insuring all foods are prepared to residents liking and satisfaction and portion control is utilized for cost effectiveness.
• Coordinate seating for residents and their guests at all meals, including set up and supervision for holidays, functions and special programs.
• Work closely with the Executive Director, Director of Restaurants, Food and Beverage Director, Executive Chef, Restaurant Managers, line cooks and staff, in regard to customer service, service procedures and standards, menu items and products and equipment used in the dining rooms.
• Comply with proper storage procedures of all food items (Serve Safe Certified preferred)
• In addition, perform the day to day operations of the department including but not limited to; employee scheduling, ordering, interdepartmental communication with Marketing and the Food and Beverage teams as well as frequent correspondence with clients regarding banquets and events.
• Works directly with Restaurant and Retail Managers to provide a quality dining experience for Residents, Employees and guests.
• Familiarizes newly hired employees with practices of the retail outlets and oversees training
• Responsible for compliance with all local, state and federal requirements relative to operation, equipment, training, certification for NewBridge facility and team.
• Participate in department and organization meetings.
• Supervises restaurant and retail employees to ensure sanitation and safety policy and procedures are followed, as well as merchandising standards are followed.

Qualifications:

• 2 or more years in a supervisory role, within a Restaurant/Health care environment preferred
• Experience in contract foodservice, fine dining setting, or restaurant with inventory and purchasing knowledge and control preferred.
• Possess or have the ability to possess any required certifications such as ServSafe®
• Knowledge of Kosher food and the workings of a kosher kitchen is a plus.
• Experienced with food requisition process to assure food utilization and costing
• Maintains professional appearance at all times, clean and well groomed in accordance with company standards
• Demonstrates leadership and knowledge by utilizing a hands-on approach.
• Motivates staff by exhibiting and setting an example of high standards.
• Represents company in a courteous, efficient, and friendly manner in all customer and employee interactions
• Proficiency in the use of general and discipline-specific computer software and systems including MS Office
• Good knowledge of quick serve operations, counter service and retail operations.
• Other duties and responsibilities as assigned by the Restaurant/Retail Manager

Physical Requirements/Environmental Conditions

Stands and walks short/long distances. 

Stoops, reaches, and lifts equipment and food.