As an integral member Center for Memory Care, the Dementia Care Manager Assistant, working at the direction of a Dementia Care Manager/Geriatric Nurse Practitioner, assists in the overall coordination of care and support services for patients and their family caregivers enrolled in the Dementia Care Management Program, and works collaboratively with a multi-disciplinary team to implement evidence-based services. Other responsibilities include intake of new patients into Center for Memory Care programs, including processing referrals, scheduling appointments, collecting pre-visit medical information and reports per clinic protocols, serving as a support person to the patient and family to enhance education and guidance from the NP, and serve as a liaison to the NP and other staff regarding questions or concerns from the patient and family.
The Dementia Care Manager Assistant should demonstrate effective problem solving skills, critical thinking, and strong organizational and interpersonal skills experience with team based care, creativity, flexibility, and the ability to multi-task. The position requires independence, prioritization skill, as well as a willingness to participate in administrative activities, providing support to all members of the Center for Memory Care team. Strong communication skills with the ability to converse comfortably and professionally clinicians, patients and their caregivers are essential.
Studies, identifies and catalogs resources and programs available for patients and their caregivers including, but not limited to: