The Occupancy Specialist works at Center Communities of Brookline and Simon C. Fireman Community as part of Hebrew SeniorLife’s Property Management Team to assist with the day to day operations of CCB and SCFC. The Occupancy Specialist supports implementing CCB & SCFC’s Tenant Selection Plan by assisting with managing the waiting list, handling rental inquiries, leasing apartments, completing initial tenant certifications and annual re-certifications according to HUD and all other federal, state and local guidelines, including fair housing regulations. In addition, the Occupancy Specialist works as a key member of the larger CCB & SCFC team, coordinating rental activities with the Facilities Department and working closely with staff members from all departments to support the residents of CCB & SCFC. The Occupancy Specialist is also responsible for supporting the Director of Property Management in enforcing lease terms and House Rules.
The position requires excellent customer service skills to meet the needs of all applicants, residents, family members, guests and professional colleagues of CCB & SCFC. This role requires a person who is patient, kind and understanding. This individual must be able to handle interruptions, stressful situations and difficult customer interaction in a skillful manner. This role requires an independent “self starter” with the ability to prioritize work, perform multiple tasks, anticipate needs, and demonstrate initiative, and be skilled in community building. The position will support Center Communities of Brookline,Jack Satter House and Simon C. Fireman’s mission of supporting elders to remain independent and active.