Hebrew SeniorLife

Organizational Development and Talent Manager

US-MA-Roslindale
Job ID
2017-2005
Category
Human Resources

Overview

Responsible for non-clinical training and organizational development for HSL. Focus will be on leading the design, development, implementation and success measurement of Organizational Development programs, policies and strategies, tailored to meet HSL needs, e.g. engagement, change management, and leadership. This encompasses rolling-out a robust leadership development curriculum, manager development/coaching, training in interpersonal and teamwork skills by means of classroom-style facilitation, online (LMS) and limited one on one support. This role will also partner with Professional Development on all new hire orientation/onboarding programming. This role will work closely with the HR, Process Improvement, and the Senior Leadership Team in prioritizing needs that align with the HR/People/Culture strategic plan and will require the ability to manage multiple projects and deliverables.

Responsibilities

  • Works with Senior Staff to manage organizational development (OD) strategies and processes of operating, service line and functional units—nonclinical performance management assessment and training, talent assessment and development, team development, high-potential development, leadership coaching, mentoring, cross-training etc.; expert facilitation and coaching for leadership, managers and supervisors regarding OD methods and tools.
  • Designs and executes key programmatic elements of the nonclinical OD process, working with the senior team to insure cascading of beliefs, quantitative and qualitative goals. Creates and delivers train the trainer to HR generalists and/or managers for delivery of content where appropriate.
  • Evaluates strategies and programs to measure the achievement of established goals; researches innovations in training techniques and available programs; recommends training resources and communicates availability of resources to managers and employees.
  • Manages the individual development planning process for emerging leaders and manages and facilitates the organization wide succession planning process.
  •  Works with outside vendors and consultants where needed to customize training programs and learning events to meet priority needs across the business.
  • Develops training materials, presentations, resources, tools and other visual aids and ensures content is updated and relevant.
  • Provide reports/metrics related to educational programming. Establish metrics/quality indicators to measure success of programs.
  • Serves as an internal consultant across the organization to assist managers and staff in meeting performance objectives; provides input to short- and long-term planning on OD and training programs to support the strategic plan.
  • Prepares budgetary recommendations that meet departmental goals and provide for effective management of resources.
  •              Works closely with Director of Process Improvement on strategy and deployment of leadership skills to instill a culture of  lean and      continous mprovement.

 

Qualifications

The successful candidate will have had demonstrated success in a role requiring business acumen, consulting skills, EI/Interpersonal skills, relationship management, and global/cultural awareness. S/he will exhibit outstanding communication and presentation skills and be proficient in the use of OfficeSuite and training related technologies.

Requirements include a Master's in organizational development or organizational  behavior or related experience. (ie: BS with 8-15 years of experience); prior experience working with OD for operations in an intermediate/large organization or functional business unit; and experience in a healthcare or hospitality industry (preferred) Experience with lean, six sigma or other continous improevement concepts, specifically in deployment of the leadership techniques associated with a continous improvement culture preferred.

 

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