Hebrew SeniorLife

Host Supervisor

US-MA-Canton
Job ID
2017-1909
Category
Culinary

Overview

To supervise the general operation of food service in all ILU dining rooms. Orients, trains, disciplines and evaluates dining room staff. Maintains sanitary standards in the kitchen and instructs dining room staff in the safe use, care and maintenance of equipment. Courteously and professionally greets and seats all residents and their guests in the dining room, coordinates the activities of the food servers on schedule, maintains a neat and orderly dining room, takes responsibility for guest checks (issuing/collecting/reviewing). Keeps current on all local and state codes pertaining to food preparation, sanitation and storage and food allergens. Informs culinary management of food needs and residents likes and dislikes. Takes ownership of Resident satisfaction for service. Manages by HSL Cultural Beliefs.

Responsibilities

  • Shift supervision of all dining room staff and courteously and comfortably seat residents and their guests. Assume any dining room role during the shift as needed
  • Responsible for guest check issue to food servers at beginning of shift, ensure that unused checks are returned, review all checks for completion and accuracy prior to forwarding to finance department
  • Delegation of side work to food servers (i.e.- restocking cups and saucers, silverware cleaning, coffee station, inspecting server attire)
  • Develops, implements, and monitors in-service education programs for resident services staff to provide documented continuing education and training
  • Checking all tables to be sure they are set properly and clean
  • Maintains reservation list
  • Insures staff compliance with sanitary codes and work procedures
  • Being alert to food likes and dislikes of residents
  • Attends in-service training sessions together with servers to keep abreast of current knowledge
  • Cooperates and coordinates work activities with staff and residents to ensure a smoothly run dining room
  • Assists in the orientation, on-job training and evaluation of Dining Room Personnel

Qualifications

  • Able to work flexible hours and days, including weekends and holidays
  • High School diploma necessary. Degree from an accredited Culinary School or College Preferred
  • Minimum of two years experience as a Host or Server in an upscale hotel or restaurant
  • Maintain current ServSafe and Mass Food Allergen certification
  • Ability to pass a CORI background check and physical exam including TB test
  • Ability to communicate clearly and concisely in verbal or written form
  • Follow policies for uniform and personal hygiene
  • Basic computer program skills such as Microsoft Office and web applications

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