The Clinical Systems Analyst II serves as a technology liaison relating to assigned applications between the business owners, IT and vendors as necessary.  This includes implementation of new software systems as well as having a working knowledge of clinical and/or operational workflows in order to better optimize current systems.  The Clinical Systems Analyst will act as an escalation point for application issues from the Helpdesk and business owners.

Responsibilities:

• Main point of contact relating to assigned applications
• Identifies problems and their root causes, their impact on operations and escalates to Technical Operations as necessary.

• Shared Project Team leadership responsibility. Working with the IT Project Lead and/or Senior Manager to:
  • Update Project List
  • Enlist necessary IT resources
  • Create Test and Validation Plans
  • Ensure that project deliverables are completed on time
• Creates and maintains troubleshooting documentation for supported applications as appropriate.
• Involved in Departmental and Operational Meetings as well as IT Change Control.
• Ability to work independently and collaborates with team members and business owners when necessary.
• Attends formal user groups and regularly attends local vendor conferences.
• Any other duties as called upon by manager.

Qualifications:

• • Bachelors or equivalent work experience in business or technology related field.
  • Minimum 3 years Healthcare IT related experience.
  • Experience with implementing and supporting Meditech Expanse applications such as PCS, Case Management/Social Services, Order Management and Surveillance.  
  • Experience with the Patient Care Monitor Interface, Bedside Medication Verification and writing MAT rules.
  • Familiarity working with clinical departments like Nursing and Nutrition, pursuing new workflows as well as optimization to existing workflows.
  • Strong Project Management and Project Leadership, familiarity with Project Life Cycle.
  • Microsoft office proficiency

Experience:

• Healthcare 3 years (Preferred)

Education:

•  Bachelor’s (Preferred)